San Mateo County Library
San Mateo County Library
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Wireless Network FAQ's

Q: What do I need to access the Library’s wireless network?
A: You need a wireless device. If you are using a laptop computer, you need a wireless network card. Some laptops come with an internal card already configured. If you need to install a card, follow the manufacturer’s directions.

Q: What type of network?
A: The Library’s network is an 802.11b standard. You will need an 802.11b compatible device. Wireless devices with 802.11g standard are backwards compatible and should work with the Library’s network.

Q: What are the minimum requirements for my laptop (PC and Apple)?
A: You are limited only by the wireless network card you buy. The drivers and software to operate the card must be compatible with your system. See the card’s packaging and documentation for compatibility and minimum requirements.

Q: What settings do I use?
A:

• SSID or Network Name: the word any
• WEP: disabled IP or Network Settings: DHCP enabled or obtain an IP address automatically
• DNS: obtain DNS address automatically
• Gateway: no default gateway set – your card should detect it automatically
(If not detected, you may add the Gateway 192.168.1.1, but you will have to remove it to access other wireless networks).
• Close settings and restart computer if necessary

Q: If there are too many users, will I be blocked from using the wireless network?
A: A pool of resources has been set aside large enough to accommodate users at the library. You will not be “blocked” from accessing the network because of too many users.

Q: What speed is the Internet connection?
A: The Library has a T-1 (1.5Mbps) line. However, as with any Internet connection, your speed may fluctuate greatly due to heavy traffic on the Internet at different times of day.

Q: From where can I access the Library’s wireless network?
A: The network is accessible anywhere in the library and is named according to the library name.

Q: Can I download large files?
A: The bandwidth available for the wireless Internet connection is shared with all others in the library. To show consideration for others’ needs, we ask that you not download excessively large files, use peer-to-peer file sharing programs, or access streaming audio/video.

Important notice to Wireless users:
The Library’s wireless network is not secure. The user is responsible for protecting his/her wireless devices from viruses and other Internet threats through the use of anti virus software and personal firewall software. Such steps are highly recommended. No such protection is offered by the library's wireless connection.

8.2006

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