eMusic Collection Frequently Asked Questions

What is San Mateo County Library’s eMusic?
How much music is on San Mateo County Library’s eMusic website?
How does San Mateo County Library’s eMusic work?
Are the esongs (mp3s?) really free?
Why are there limits on the amount of downloads I can make? What does “limit exceeded” mean?
What is the Wishlist? How can this benefit me?
How do I download music to my iPhone, iPod, or iPad?
Does San Mateo County Library’s eMusic have apps available?
What is the functionality of the Freegal eMusic App?
How do I find San Mateo County Library in the Freegal eMusic App?
How do I login to the San Mateo County Library’s Freegal eMusic App?
Can you take me through the main areas of the San Mateo County Library’s Freegal eMusic App?
How do I download a song on my computer?
Can I download a whole album?
Is there a download manager to install on my computer?
How does the “Recent Downloads” functionality work?
Can I transfer the music to any computer or burn it to a CD?
How do I get the songs into Windows Media Player?

 

What is San Mateo County Library’s eMusic?
Powered by Freegal , San Mateo County Library’s eMusic is a downloadable service from your library. All you need is your library card number.   We offer access to about 3 million songs and over 10,000 music videos, including Sony Music’s catalog of legendary artists. In total the collection is comprised of music from over 10,000 labels with music that originates in over 60 countries. There is no software to download, and there are no digital rights management (DRM) restrictions. Access to San Mateo County Library’s collection is limited to patrons of the San Mateo County Library (Library card number starts with 29041).

How much music is on San Mateo County Library’s eMusic website?
It changes daily, but it’s safe to say that there are thousands of artists, tens of thousands of albums, and millions of songs. Our eMusic website has hundreds of genres of music and is rich in many of them. The content is based upon agreements with over 10,000 music labels, including the labels of Sony Music Entertainment.

How does San Mateo County Library’s eMusic work?
San Mateo County Library cardholders are able to download three MP3s per week and stream three hours per day as well.  Music videos (MP4’s) are premium content, and count as two songs.  If you do not have two downloads left, you will not be able to download a video. The videos are in MP4 format, and are yours to keep.  The videos are large files and we recommend that you be connected to a wifi or cable while downloading.

There is a  download usage counter located in the upper right corner of the webpage displaying your weekly allotment. For instance, 1/3 means that you have a weekly limit of 3 downloads, and you have used 1 of those downloads. A streaming counter is located above the download counter and displays your daily  streaming allotment and usage. The download counter resets each week on Monday 9:01pm (Eastern Time).

Are the esongs (mp3s?) really free?
As a San Mateo County library patron, there is no cost associated with downloading the mp3s or mp4’s. The San Mateo County Library pays a subscription fee for our eMusic powered by Freegal, which enables our patrons to legally download the music for free.

Why are there limits on the amount of downloads I can make? What does “limit exceeded” mean?
Our vendor contract limits our San Mateo County Library card holders to three downloads per week. The “Limit Exceeded” message appears when you have used all of your three downloads for the week.

What is the Wishlist? How can this benefit me?
The wishlist tool allows you to keep a list of songs you would like to download in the future. Once you have used your three downloads for the week, the “Download Now” button will be replaced with the “Add to Wishlist” button. The wishlist is available each Monday at 12:01am (Eastern Time). Simply visit the “My Wishlist” page to download your wishlist songs or to remove a song from your wishlist.

How do I download music to my iPhone, iPod, or iPad?
Apple, the manufacturer of the iPhone and the iPad, has created their devices without the ability to download music directly, unless going through the iTunes Store or using an approved application.

San Mateo County Library’s eMusic powered by Freegal has its own iOS Application which can be downloaded from the Apple iTunes App Store. Some users may still wish to download songs to their PC and sync to their mobile device, as they will have the advantage of having a copy of their music in their computer’s memory.

To get music on the iPhone, iPod Touch, or iPad, we recommend the following procedure:

Download San Mateo County Library’s eMusic powered by Freegal files to your computer desktop by doing the following:

  1. Press “Download Now”
  2. Press “Save”
  3. Direct download to desktop

Next import the file into iTunes by doing the following:

  1. Open iTunes
  2. Drag the file from the desktop to the open application
  3. The next time you sync your device, the Freegal file will be both on your computer and your mobile device.

Does San Mateo County Library’s eMusic have apps available?
Our eMusic collection is powered by Freegal.  Freegal Apps  are currently available for free at the iTunes App Store and the Android Marketplace, a.k.a. Google Play. As of this writing, Amazon and Barnes & Noble have not made the apps available in their stores.

What is the functionality of the Freegal eMusic App?
The Freegal eMusic App is designed to find libraries that have the eMusic Service powered by Freegal, to store your login information, to search and browse the eMusic collection powered by Freegal of your library, and to download, store and play your Freegal MP3 files.

Currently, the Freegal eMusic App is not allowed to export files to iTunes or any other software.

As a San Mateo County Library eMusic user, you can download a song again for the purpose of having a copy in your iTunes and in the Freegal eMusic app. You can do that within 2 weeks of your original download by accessing the library’s eMusic site via a computer, and accessing the “recent downloads” functionality on the navigation bar of the home page (HINT: You may need to log out of the Freegal eMusic application to do this. You log out by going to “Settings” within the Freegal eMusic app, and then selecting “Logout”).

How do I find San Mateo County Library in the Freegal eMusic App?
To use San Mateo County Library’s eMusic powered by Freegal, you need to be a registered cardholder of the San Mateo County Library (card # starts with 29041). Once you have downloaded the App, the first thing you will see upon opening the App is a search box for libraries. In the United States, you can enter your home zip code, and a list of current subscribing libraries within a 60 mile radius will appear. You can also enter in the name of your library or the city in which your library’s main branch is located.

How do I login to the San Mateo County Library’s Freegal eMusic App?
Right after you select the San Mateo County Library, the login screen will appear. This screen requests your valid library card number (starts with 29041) . Once you are validated, you will be in the Freegal App’s main area where you can browse, search and download music. If you have problems logging in, please contact your local library.

Can you take me through the main areas of the San Mateo County Library’s Freegal eMusic App?
Home Screen: This screen shows certain featured graphics, and allows quick browsing of the TOP 10 recent downloads by your fellow library patrons, and the TOP 10 recent downloads of all the Freegal eMusic users in the country. The upper right corner has your weekly download allocation, and the number that you have used in the current week. The search icon is in the upper right side as well. The right facing blue arrow is to play a song clip, and the downward pointing arrow is to download music. The bottom of the home page has the major functionality buttons described below:

  • My Music: “My Music” is where all your songs are stored. Once you use the big downward facing arrow to download a song, this is where it goes.
  • Playlist: This is where you can create shortcuts to your favorite music. Most people will use this after they have downloaded a lot of songs. This way they can separate their classical music from their workout music, etc. You can create multiple playlists to organize your music. Once you create a playlist, you will have the music both in “My Music” and in the Playlist area.
  • Browse: In this area, you will be able to quickly browse the most popular Artists, Songs and Genres in a navigation bar at the top of the screen in the Browse area.
  • Settings: This is where you can, if you wish, log out of the Freegal Music Application. One of the great things about the App is you don’t have to login each time! However, if you are logging in from multiple devices you may wish to logout.

How do I download a song on my computer?
When you’ve found a song you want, click on the “Download Now” link next to your chosen song. At the prompt, select “Save” and choose where you want to save the song. If you’re not presented with a prompt, try right-clicking the link and choosing the option to save the link (i.e., Save Target As, Save Link As, or Download Linked File, etc.). This will let you choose where to save your song.

NOTE: Anytime you click on the “Download Now” link, even if you decide to cancel or just play it, the download will count towards your weekly allotment. You may have started a download then changed your mind and canceled it, but once you click the “Download Now” button, it can’t be reversed. It will count towards your download limit even if you cancel or choose “play” instead of “download.” To avoid this, please use the song clips to ensure you are downloading a song you want in your music library. We cannot credit a download.

Can I download a whole album?
Downloads are on a per song basis and subject to three songs per week. Therefore, you may download an album, but it would have to be done on a song-by-song basis. You can stream an album as you are able to stream three hours a day.  If you download a music video be aware that videos count as two song downloads.

Is there a download manager to install on my computer?
No, San Mateo County Library’s eMusic utilizes the browser to download music, so there is no need to install anything on your computer.

How does the “Recent Downloads” functionality work?
In the San Mateo County Library’s  eMusic navigation bar, you will see “Recent Downloads.” Here you have the ability to re-download a previously downloaded song up to two more times within 2 weeks from the original download for reinstall purposes, in case your connection timed out. This re-download will not count against your download totals.

Can I transfer the music to any computer or burn it to a CD?
Yes. These files are downloaded as MP3 files which are compatible with any MP3 Player or device. You can transfer the music to any computer, MP3 player or even burn it to a CD. Copyright laws apply for all music downloaded. There is no Digital Rights Management (DRM) in the eMusic files.

How do I get the songs into Windows Media Player?
If the song does not open directly into Windows Media Player, simply launch Windows Media Player, then click and drag the song into the Windows Media Player window or Select: File—Import File. Select the file(s) you wish to add, then click OK. The songs will now appear in your Windows Media Player library.

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