When a patron presents a valid card for use in checking out and/or reserving library material, staff assumes the card belongs to the patron or the patron has the card with the consent of the owner.
A patron may not use another person's card to check out material unless he/she has the card in hand.
Staff issue a new card immediately if a card holder comes to the library and reports a lost or stolen card. If the report is made by phone, staff set the card to Lost and place a "special message" block on the patron record to that effect. If that card is later presented to staff, it is invalid and staff must verify I.D. before removing the block.